Privacy Policy.

Doctor Schrock LLC ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information about you when you visit DrSchrock.com, place an order, subscribe to our email list, or otherwise interact with us.

By using the website, you consent to the practices described in this policy.

We collect information in three ways:

Information you provide directly: Name, shipping and billing addresses, email address, phone number, payment method, and any messages you send us. If you create an account, we also store your account credentials and order history.

Information collected automatically: Device type, browser, IP address, operating system, referring URL, pages viewed, and interaction patterns. This is collected via cookies, web beacons, and similar technologies.

Information from third parties: Payment confirmation data from Shopify Payments, shipping confirmations from carriers, and analytics from Google Analytics and Meta Pixel.

We use your information to:

• Process and fulfill your orders, including payment, shipping, and order communications.
• Manage subscriptions and notify you of upcoming charges.
• Send marketing emails when you've opted in (you can unsubscribe at any time).
• Personalize your experience and recommend products you may find relevant.
• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our Terms of Service.
• Improve our products, website, and customer experience.

We use cookies and similar technologies to remember your preferences, keep you logged in, analyze site usage, and serve relevant marketing. Cookies fall into three categories:

• Essential — required for the website to function (cart, checkout, login). These cannot be disabled.
• Analytics — help us understand how visitors use the site. We use Google Analytics for this purpose.
• Marketing — used to show you relevant ads on other websites. We use Meta Pixel and Google Ads conversion tracking.

Most browsers let you refuse cookies or alert you when cookies are being sent. Refer to your browser's help section for details. Disabling cookies may affect site functionality.

We do not sell or rent your personal information. We share information only as needed:

• Service providers — Shopify (e-commerce platform), Shopify Payments (payment processing), USPS/UPS/FedEx (shipping), Klaviyo (email marketing), Google Analytics, Meta Pixel.
• Legal compliance — when required by law, court order, or to protect our rights or the safety of others.
• Business transfers — if Doctor Schrock LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you by email and on the website before any transfer.

This website integrates with third-party services that have their own privacy practices. We are not responsible for the practices of these services. We recommend you review their policies:

• Shopify
• Google (Analytics, Ads)
• Meta (Pixel)
• Klaviyo

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled by Shopify Payments, which is PCI DSS Level 1 compliant — the highest level of payment security available.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate information.
• Delete your information, subject to legal retention requirements.
• Object to or restrict certain processing.
• Withdraw consent for marketing communications at any time.
• Data portability — receive your information in a portable format.

To exercise any of these rights, email hello@drschrock.com. We will respond within 30 days.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We currently ship only to addresses in the United States. If you access the website from outside the U.S., your information will be transferred to and processed in the United States, where data-protection laws may differ from those in your country.

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for at least seven years for tax and accounting purposes. Marketing-list data is retained until you unsubscribe.

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information:

• Right to know what categories of personal information we collect and the purposes.
• Right to request deletion of your personal information.
• Right to opt out of the sale of personal information. We do not sell personal information.
• Right to non-discrimination for exercising any of these rights.

To exercise these rights, email hello@drschrock.com with "CCPA Request" in the subject line.

If you are a resident of the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) provides you specific rights. We currently do not ship to these regions, but if you nevertheless interact with our website, the rights listed in section 08 (Your rights) apply to you.

The legal basis for processing your information includes: contract performance (when you place an order), legitimate interest (analytics, fraud prevention), consent (marketing), and legal obligation (tax records).

We send marketing emails only to people who have opted in. Every marketing email includes an unsubscribe link in the footer. You can also unsubscribe by emailing hello@drschrock.com.

Even if you unsubscribe from marketing, we will still send transactional emails — order confirmations, shipping updates, subscription renewal notices, and account security alerts — as these are essential to provide the service you purchased.

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the "Last updated" date at the top. Material changes will be communicated by email to account holders at least 30 days before the change takes effect.

Your continued use of the website after changes take effect constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, please write to us at hello@drschrock.com or by mail at:

Doctor Schrock LLC
13075 County Road 95
Elberta, AL 36530